SkyBeam Stood Me Up

As noted elsewhere, I’m having ongoing trouble with SkyBeam, my ISP. They’re delivering only about 2Mbps instead of the promised 5Mbps. After many long phone calls, they scheduled a service call this afternoon. I had to skip a scheduled luncheon to meet with them. But they never showed! Needless to say, I called them again. We’re now set for Thursday. All I want is what I’m paying for! I talked to billing and told them I wasn’t getting what I’m paying for, so they gave me a whopping $10 credit. Gee, don’t I feel appeased! I can’t wait for these guys to figure out their own network and reestablish the service as it was up until two weeks ago! Do I recommend SkyBeam? Not at the moment!

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